Terms & Conditions

LJCHAPLIN does not accept liability for any loss or damages caused by this website, or any website linked to this website.
LJCHAPLIN reserves the right to refuse or cancel an order at anytime without giving reason. We will make all reasonable effort to contact the customer using the details provided and all received monies will be refunded using the method received.

Ordering Method
Website –  Offer on-line purchasing. Orders via phone, fax or email will not be accepted. Please visit www.ljchaplin.com

Currency Used
On the LJCHAPLIN website (www.ljchaplin.com) the nominated currency used for all transactions is Australian Dollars (AUD$).
All prices displayed on the LJCHAPLIN website (www.ljchaplin.com) will be in AUD$ and be inclusive of GST (Australian domestic Goods and Services Tax).

GST (Australian domestic Goods and Services Tax).
All Australian domestic customers and deliveries sent to Australian delivery addresses from the LJCHAPLIN (www.ljchaplin.com) will be subject to Australian GST.
The rate of Australian GST is 10%.
When Australian goods are exported (sent to a delivery address outside Australia) then the GST component of the price will be removed and the export price will be exclusive of GST.

Shipping Rates
LJCHAPLIN will publish or display the current shipping rates on the websites as applicable.
Shipping rates may vary or be waived as part of promotions or sales on the website and the part or fully discounted shipping may cease at any time at the discretion of LJCHAPLIN.
LJCHAPLIN reserves the right to change any or all of the following, at any time:
-Shipping rates charged to any destination;
-Delivery method;
-Carrier or shipping provider.

Shipping Within Australia
Online orders for delivery within Australia are normally dispatched via Australia Post E-Parcel and usually arrive within 2 – 5 business days from dispatch.
Standard Shipping rates for deliveries within Australia are:
A flat Shipping Rate of AUD$9 applies to all Australian deliveries of purchased goods of AUD$150 and under.
Standard Shipping is free for orders over AUD$150 in purchased goods when delivered to addresses within Australia

International Shipping (3-10 days)
For international orders we charge based on weight starting from $21AUD.

We will endeavour to ship items within 48 hours of receiving payment purchase via Australia Post unless otherwise advised (please allow for extra time over weekends and public holidays).

All items over 500g will have a tracking number this will be emailed to you once your item has been shipped.

We will take no responsibility for delays caused by Australia Post but will do our best to follow up any issues encountered with them.

Returns Policy
You may return new, unused items postmarked as shipped within 7 days of delivery for a full refund minus shipping costs or 14 days for International customers. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.)

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

We’ll notify you via e-mail of your refund once we’ve received and processed the returned item. This must be done within 48 hours of receiving your goods.

We do not accept refunds or exchanges on sale or discounted items. These are final sale items and we do not offer a cancellation or refund for a change of mind.

Product Care
Please follow garment care instructions to prolong the life of your garment.

Contact Us
For all enquires, please contact; hello@ljchaplin.com